Shipping policy
Shipping Policy – Orvella™
At Orvella™, we are proud to offer FREE worldwide shipping on all orders.
Processing Time
Orders are processed within 1–3 business days. Please note that processing times may be extended during high-demand periods, promotions, or holidays.
Shipping Time
We ship worldwide. Estimated delivery times are:
- United States: 5–10 business days
- International: 7–15 business days
Shipping times may vary depending on your location, customs processing, and carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
Customs & Duties
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer.
Delays
While we strive to deliver your order on time, delays may occur due to factors outside of our control (such as customs, weather, or carrier issues).
Incorrect Address
Please ensure that your shipping address is correct at checkout. Orvella™ is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Orvella™ is not responsible for lost or stolen packages once they are marked as delivered. Please contact your local carrier for assistance.
Contact
If you have any questions regarding your shipment, please contact us at orvellabuisness1@gmail.com.
Thank you for shopping with Orvella™.